At Mr Bassett's Grappler's Soap, we strive to ensure that every purchase meets or exceeds your expectations. However, we understand that there may be occasions where you need to return a product. Please read our return and refund policy below to understand how we can assist you further.

Returns

If you are not completely satisfied with your purchase, you may return it within [number of days] days of receiving your order for a refund or exchange. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

To initiate a return, please contact our customer service team at [contact email/phone number] with your order number and details about the product you would like to return. We will respond quickly with instructions on how to return items from your order.

Please note that certain items, such as [list any exceptions], are not eligible for return.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within [number of days] days.

Contact Us

If you have any questions about our return and refund policy, please contact us at [contact email/phone number]. We are here to help you with any concerns you may have.